Privacy Policy

01Scope & Privacy Commitment

This Privacy Policy explains how the legal entity operating under the name Mexbridge Global may collect, use, disclose, protect and retain personal data when individuals visit our website, request a quotation, download information, contact our commercial team or interact with our business-to-business services.

This notice concerns information relating to identifiable individuals, including employees and representatives of distributors, suppliers, importers, buyers and other organizations. Business information can also qualify as personal data when it identifies a natural person.

02Identity of the Data Controller

For purposes of Mexican private-sector data protection law, the data controller is the legal entity that determines the purposes and means of processing information through this website. Before publication, Mexbridge Global must insert its full registered corporate name, legal address in Guadalajara, Jalisco, Mexico, and the dedicated privacy contact in the company information section or this notice.

Required identification — Legal entity: [FULL REGISTERED LEGAL NAME]; legal address: [COMPLETE LEGAL ADDRESS]; privacy email: [PRIVACY CONTACT EMAIL]. These placeholders are not yet valid legal-notice contact details.

03Personal Data We May Collect

Contact and identity data may include name, job title, company, business email address, telephone or WhatsApp number, country, city and other details voluntarily provided through forms, messages, calls or meetings.

Commercial inquiry information may include product interests, requested quantities, destination markets, buying needs, distributor or supplier profiles, company credentials and correspondence related to possible transactions.

Technical information may include IP address, browser and device details, pages viewed, referring URLs, approximate location derived from IP, access dates, cookie identifiers and website interaction data where the relevant technologies are enabled.

04Sources of Information

We may receive information directly from you through the website contact form, business correspondence, phone calls, WhatsApp conversations, trade meetings or catalog inquiries. We may also receive professional contact information from an organization you represent or from publicly available business sources, when lawful.

Information obtained from third parties will be handled under the applicable notice and law. Do not send personal information about another individual unless you are authorized to do so.

05Primary Purposes of Processing

We process personal information as needed to respond to inquiries, identify commercial requirements, provide quotes, share relevant product or service details, schedule calls, evaluate supplier or distributor relationships and manage pre-contractual conversations.

Where a commercial relationship exists, processing may support purchase-order coordination, distribution and logistics communications, due diligence, business records, invoicing, compliance, fraud prevention, support and the defense of legal rights. Any transaction-specific data handling is also subject to the corresponding agreement and legal duties.

06Optional Marketing Communications

If permitted by law and your preferences, we may send news about products, catalogs, commercial opportunities or Mexbridge Global services. Marketing that requires your consent will not be treated as a mandatory condition for receiving a response to a normal business inquiry.

You may request that optional promotional communications stop using the unsubscribe method provided in a message, where available, or by contacting our privacy team at the verified address published in this notice.

07Consent & Other Permitted Grounds

Where Mexican law requires consent for a particular purpose or transfer, we will seek it through an appropriate mechanism. Certain handling may be permitted without new consent in circumstances expressly recognized by applicable law, such as fulfilling a legal obligation or responding to a contract.

Withdrawing consent does not automatically invalidate processing previously carried out lawfully and may not affect information we must keep to satisfy legal or contractual obligations.

08Sensitive Information & Minors

Our website and commercial services are not designed to request sensitive personal data, such as medical information, biometric identifiers, religious beliefs or similar information. Please do not include sensitive information in general inquiry forms. If such data becomes necessary, we will assess and apply the additional safeguards and consent requirements that the law demands.

The website is intended for adults and business representatives, not children. If you believe a minor has submitted personal data inappropriately, contact the designated privacy channel.

09Cookies & Similar Technologies

Our website may use essential cookies or local storage for basic operation, language preferences, security or session management. Depending on the actual website configuration, optional analytics, advertising pixels or embedded third-party content may also set cookies or collect interaction information.

We must verify the tools actually enabled on the published website and, where required, provide appropriate notice and consent controls before optional tracking is activated. You can also manage many cookies through your browser, though blocking essential ones may affect site functions.

10Forms, CRM & Communication Tools

Information submitted through website forms may be routed to our business-contact and customer-relationship management systems to organize inquiries, follow up on requests and provide requested services. Depending on configuration, such systems may involve service providers such as GoHighLevel / LeadConnector.

When you choose to contact us through WhatsApp, email or another external communication service, that provider may separately process metadata and content under its own terms and privacy policies. We recommend reviewing those policies before using the service.

11Service Providers & Processors

We may engage hosting, website development, CRM, email, messaging, cloud infrastructure, security, analytics or professional support providers to process data on our behalf, subject to appropriate confidentiality, security and contractual obligations. These providers should receive only the information reasonably necessary for their assigned functions.

A processor acting under our instructions is not necessarily the same as an independent third-party data recipient. The classification and safeguards depend on each provider’s actual role and contractual arrangement.

12Data Transfers & International Operations

Because Mexbridge Global works with international markets, limited contact or commercial information may need to be shared with relevant distributors, suppliers, logistics parties, professional advisers, payment partners or authorities, where legally permitted and reasonably necessary for the stated purpose.

International data transfers may occur where a provider or commercial recipient is outside Mexico. Where a transfer requires your consent, the specific recipient or category, purpose and applicable consent choice must be disclosed before the transfer. We will not assume that all international transfers are exempt.

13Retention & Deletion

We aim to retain personal data only for as long as reasonably necessary for the stated purposes, active business discussions, applicable contractual duties, required records, security and legitimate legal claims. Different categories of data may have different retention periods.

When retention is no longer justified, information should be deleted, anonymized or blocked where required by law. Actual schedules must be documented internally before this notice is finalized; this draft does not promise a fixed deletion period.

14Security Measures & Incidents

We seek to use administrative, technical and physical safeguards appropriate to the nature of the personal data, including access controls, confidentiality practices, system protection and vendor oversight, as applicable to our operations. No internet transmission or storage environment can be guaranteed perfectly secure.

If a security incident significantly affects the rights or interests protected by applicable law, we will follow any required notification and response obligations.

15Your ARCO Rights

Under applicable Mexican law, you may request Access to personal data held about you, Rectification of inaccurate or incomplete data, Cancellation where legally appropriate, and Opposition to certain processing — commonly referred to as ARCO rights. You may exercise each right independently, subject to statutory conditions.

You may also request information about the purposes for which your data is processed and the conditions of its use. Any identity verification should be proportionate and secure.

16How to Submit a Privacy Request

To exercise ARCO rights, revoke consent where applicable or limit optional uses, write to [PRIVACY CONTACT EMAIL]. Please include: your name and a secure way to receive a response; the right or request involved; a clear description of the relevant data or processing; and documents needed to verify identity or legal representation, when appropriate.

We will acknowledge and process requests using the periods and procedures established by applicable Mexican law. Before publishing, the company must activate and monitor the stated privacy channel and formally document its request-handling procedure.

17Limiting Use, Opting Out & Revocation

You may request limits on secondary marketing uses or withdraw consent where legally available. We will explain any information we cannot delete immediately because of an applicable legal duty, existing contract, security obligation or permitted retention requirement.

If consent is needed for a particular optional transfer or purpose, a separate choice mechanism should be implemented in the actual form or process, rather than treating general website use as blanket consent.

18Third-Party Websites & Embedded Content

Links to social media, map services, third-party catalog platforms, embedded forms or messaging services may lead to websites or applications governed by their own privacy practices. Their content and data handling are not automatically controlled by this notice.

Please review each external provider’s policy before submitting information to it.

19International Visitors & Applicable Rules

This website may be accessed from countries outside Mexico. Our operations are based in Guadalajara, Jalisco, and Mexican private-sector data protection rules are an important legal reference. Other privacy laws may also apply to specific users or activities depending on their location and our actual operations.

This notice does not assume that Mexbridge Global is established in every jurisdiction or that all international regimes automatically apply. Additional disclosures or rights will be provided where legally required.

20Changes to This Privacy Policy

We may revise this notice to reflect operational, technological or legal changes. The updated version will be published on this page with its revision date. Where applicable law requires an additional notice or renewed consent for a material change of purpose, we will follow that requirement.

Please revisit this page periodically. Continued use of the website alone is not treated as a substitute for consent that must be obtained through a specific mechanism.

21Contact & Final Verification

Privacy requests: [PRIVACY CONTACT EMAIL]. Data controller: [FULL REGISTERED LEGAL NAME]. Registered address: [COMPLETE LEGAL ADDRESS, GUADALAJARA, JALISCO, MEXICO]. General commercial inquiries may be sent through our website contact form, but a dedicated and monitored privacy channel is required for formal requests.

Before publishing, verify the real collection practices, cookies and analytics, CRM and messaging providers, any international data recipients, consent controls, request procedures, retention schedules and the current legal requirements with qualified local counsel.